Privacy Policy


Protecting your private information is our priority. This Statement of Privacy applies to and Symbio Energy Partners LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Symbio Energy Partners LLC include and Symbio Energy Partners. The Symbio Energy Partners website is a company information site. By using the Symbio Energy Partners website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Symbio Energy Partners may collect personally identifiable information, such as your:

– First and Last Name
– E-mail Address
– Phone Number
– Job Title

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
Symbio Energy Partners collects and uses your personal information to operate its website(s) and deliver the services you have requested.  Symbio Energy Partners may also use your personally identifiable information to inform you of other products or services available from Symbio Energy Partners and its affiliates.

Sharing Information with Third Parties
Symbio Energy Partners does not sell, rent or lease its customer lists to third parties.

Symbio Energy Partners may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Symbio Energy Partners, and they are required to maintain the confidentiality of your information.

Symbio Energy Partners may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Symbio Energy Partners or the site; (b) protect and defend the rights or property of Symbio Energy Partners; and/or (c) act under exigent circumstances to protect the personal safety of users of Symbio Energy Partners, or the public.

Tracking User Behavior
Symbio Energy Partners may keep track of the websites and pages our users visit within Symbio Energy Partners, in order to determine what Symbio Energy Partners services are the most popular. This data is used to deliver customized content and advertising within Symbio Energy Partners to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Symbio Energy Partners. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Symbio Energy Partners website.

Use of Cookies
The Symbio Energy Partners website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Symbio Energy Partners pages, or register with Symbio Energy Partners site or services, a cookie helps Symbio Energy Partners to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Symbio Energy Partners website, the information you previously provided can be retrieved, so you can easily use the Symbio Energy Partners features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Symbio Energy Partners services or websites you visit.

Security of your Personal Information
Symbio Energy Partners secures your personal information from unauthorized access, use, or disclosure. Symbio Energy Partners uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen
Symbio Energy Partners does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, Symbio Energy Partners may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Symbio Energy Partners or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Symbio Energy Partners, you may opt out of such communications by clicking on the UNSUBSCRIBE button..

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement
Symbio Energy Partners reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
Symbio Energy Partners welcomes your questions or comments regarding this Statement of Privacy. If you believe that Symbio Energy Partners has not adhered to this Statement, please contact Symbio Energy Partners at:

Symbio Energy Partners LLC
1923 Washington Ave.
Houston, Texas 77007

Email Address:

Telephone number:
(888) 571-5911

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